Customer Service
Customer Service
Don’t let the word “outlet” fool you – customer service is our top priority! We have enjoyed two decades of success in Central Florida for a reason. When you buy a Fence Outlet fence, you receive a one-year warranty on the workmanship, PLUS you deal with us – the local folks at Fence Outlet, not some outside third party located in another state (or country).
We have a full-time service technician on staff whose job it is to make sure you are happy with your Fence Outlet product from start to finish. We regularly review and audit our customer service department to maintain the highest level of customer satisfaction. Our service technician handles warranty claims, installation issues, unexpected repairs, etc. We understand that things do happen, but why is that your problem? We will come back to fix it, repair it, modify it – whatever you need!
Rest assured; unlike the big box retailers where you are just a number, at Fence Outlet you are a neighbor and your business is just as important to us AFTER you purchase from us!
We have been in Central Florida for 25 years, are locally owned and have close ties to the community. We invite you to look at our customer reviews and Better Business Bureau A+ accreditation.
If you would like to contact our Customer Care Manager, Christina Vertus please email at Christina.Vertus@fenceoutlet.com or call 407-203-0533.
Let us help you design a fence that will add value and security to your property today!
Quality Products
Fence Outlet proudly assembles our wood residential fencing – this means we do NOT sell cheap, prefabricated panels like some of the products that big box stores offer. Our fence selections are quality, MADE IN AMERICA products.
To name a few of the places that supply Fence Outlet’s quality American-made products:
- PVC made in America
- Chipley, Florida (Cyprus wood)
- Homerville, Georgia (Cyprus wood)
- Brooksville, Florida (Aluminum)
- Tulsa, Oklahoma (Chain link)
- Dallas, Texas (Chain link)
Fence Outlet also offers next business day delivery right to your front door.
Let us help you design a fence that will add value and security to your property today!
Products
Over 400,000 square feet of warehouse through our 7 location and manufacturing plant, Fence Outlet has millions of dollars of inventory on the ground ready to serve your needs, with little or NO WAIT. Visit our showrooms in Orlando, Oviedo, Melbourne, South Daytona, Tampa, Port Richey and North Port to see our huge selection of quality fence products ranging from Wood, Vinyl, Aluminum, Chain Link, Steel and Access Control/ Gate Automation. We have privacy fencing, security fencing (with or without barbed wire) and attractive aluminum pool fencing (available in a variety of colors).
WOOD – Offering natural beauty while maintaining privacy
PVC/VINYL – stylish and low-maintenance
ALUMINUM – ornamental and aesthetically pleasing without excessive costs
WELDED STEEL – offers strength and security for commercial buildings and job sites.
Let us help you design a fence that will add value and security to your property today!
DIY (Do it Yourself)
With seven convenient Fence Outlet locations to serve you and an extensive inventory on site, “Do It Yourselfers” can buy their supplies today and get started tomorrow (and save up to 50%). Fence Outlet has knowledgeable team members ready to help you plan your project, offer installation advice, material breakdowns, estimate costs and help evaluate the pros-and-cons of different materials. It is doubtful you will get this kind of service at the big box retailers where finding help often is an exercise in futility!
Fence Outlet carries a complete line of products in stock with no waiting. If you are looking for wood, PVC or aluminum, we have the product ready to go. We proudly offer Made in America products, which are better quality and better value — many times more than 50% below big box prices.
Let us help you design a fence that will add value and security to your property today!